1 Year Complimentary Warranty

 

🛡️ 1-Year Complimentary Warranty

We want you to feel confident and cared for when wearing The Gold Utopia. That’s why every piece comes with a 1-Year Complimentary Warranty, beginning from the date of purchase.

What’s Covered:

  • Manufacturing defects such as faulty clasps, broken chains, or loose settings
  • Premature discoloration or fading not caused by regular wear
  • Issues related to craftsmanship or structural integrity

What’s Not Covered:

  • General wear and tear from daily use (scratches, tarnish)
  • Damage due to improper storage, water exposure, or impact
  • Loss, theft, or misuse

How It Works:

If you experience an issue, reach out to us at ( Hometownzllc@myyahoo.com )  with your order number, photos of the item, and a brief description of the problem. We’ll assess the concern and offer a repair, replacement, or store credit depending on the case. All shipping costs related to warranty service will be covered by us within the first year.

We’re committed to making sure your jewelry brings you joy every time you wear it. If something doesn’t feel right, we’ll make it right.

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